Comments on: Five Ways To Improve Customer Service With Customer Feedback http://oneims.com/blog/2008/10/27/five-ways-to-improve-customer-service-with-customer-feedback/ OneIMS - Integrated Marketing Solutions, Web Design Chicago, SEO, PPC, Printing Chicago, Digital Printing, Variable Data, PURL Personalized URLs Sat, 28 May 2011 04:52:52 +0000 hourly 1 By: Becky, Ann Michaels & Associates http://oneims.com/blog/2008/10/27/five-ways-to-improve-customer-service-with-customer-feedback/#comment-112 Becky, Ann Michaels & Associates Tue, 28 Oct 2008 17:45:22 +0000 http://oneims.com/blog/?p=338#comment-112 Hello, I can't agree with you more! I work for a CRM company that uses phone/web surveys to illicit feedback from employees and customers. We also provide Social Media Monitoring so companies can see what is being said on the web/blogs about them. The clients we have see the feedback they receive so valuable that they change their products and customer service procedures and have increased their bottom line numbers! Great Article! Becky Hello,

I can’t agree with you more! I work for a CRM company that uses phone/web surveys to illicit feedback from employees and customers. We also provide Social Media Monitoring so companies can see what is being said on the web/blogs about them. The clients we have see the feedback they receive so valuable that they change their products and customer service procedures and have increased their bottom line numbers!

Great Article!
Becky

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