The holidays are the perfect time to find new customers to visit your website and find your business. According to a report from comScore, eCommerce sales for 2009 were $27 billion, up 5% from 2008. This will likely increase as more people work to avoid the holiday crowds at brick and mortar stores and find the best deals possible. Take advantage of holiday sales this year with these 4 tips to help you optimize your eCommerce website for the holidays. Optimize Blog Posts For Holiday-Specific Keywords - Blog posts can help your SEO by creating new content to help you rank for ...
Read the rest of this entry »Coupons Can Help Increase Online Sales, Customer Satisfaction
Although some people may think that providing coupons can cause your company to lose business, it may actually have the opposite effect. According to information from Compete, more than half of consumers who used a coupon code during their last online purchase would not have bought that item if they did not receive that discount. Some other information found about consumers who use coupons: Consumers who use coupons spent an average of $216, while consumers without a coupon spent an average of $122. Consumer satisfaction was higher for consumers who used a coupon (92%) than those who did not (88%). Consumers who used an online ...
Read the rest of this entry »Online Shoppers Prefer Researching With Search Engines and Product Reviews
Online research is becoming a regular part of the shopping experience. According to a study by e-tailing group and PowerReviews, 50% of online shoppers research online for at least half of their purchases, and 64% read online reviews before making product purchasing decisions. Online shoppers prefer online research because they feel it saves them more time than doing in-store research and it increases their confidence in the purchase, as opposed ot speaking to a knowledgeable salesperson. [caption id="attachment_1589" align="alignleft" width="635" caption="Source: the e-tailing group and PowerReviews"][/caption] More than half say they start their online research on a search engine, the next highest choice ...
Read the rest of this entry »Bring Back Customers With Email Follow-Up
Many retail sites will find that shoppers will come to visit their site, add items to their shopping cart, but then abandon the cart. According to a report from Experian, 61% of items left in an online shopping cart are not purchased. One way to try to bring back customers to these abandoned shopping carts is through a follow-up e-mail. A follow-up email can help remind the customer of the products they were interested in and could potentially reignite their interest. You can also attempt to include an incentive to encourage people to return to their purchase. Research found that email campaigns ...
Read the rest of this entry »How to Retain Your Holiday Shoppers
Maintaining the consumers you may have gained over the holiday season can become difficult as the new year continues. Most sign up for emails in order to gain deals and coupons for their holiday shopping. Here are a few ways to keep those shoppers interested in your business long after the holidays are over. Entice subscribers to act. Ask them to fill out a survey about your services and provide an incentive for finishing the survey. It will help remind people of your business as well as give you some feedback on your company. Thank shoppers for their purchases and create promotions ...
Read the rest of this entry »Keep Your Shoppers At Your eCommerce Website
Now that the holiday season is here, there will be plenty of people searching online for the perfect presents to get their friends and family. To help your site perform the best it possibly can, it is best to try to reduce shopper cart abandonment. These are generally people who you were able to draw to your Web site with marketing, but were discouraged in some way. According to the 8th Annual merchant Survey, conducted by PayPal and comScore, here are some of the reasons why shoppers abandoned their shopping cart. High shipping costs If the shipping on an item seems to double ...
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