Many small businesses are still not using basic online marketing tools to help them grow their business. According to a survey from Citibank, 37% of small businesses had not used a website for marketing or expanding their business in the last year. Also, 84% had not used ecommerce to sell products, and 62% have not used email marketing. Of those businesses that do have a website, 74% say their website has been effective at generating business. The survey also found that while many small businesses placed an importance on word-of-mouth marketing to market themselves and find new customers, they did not view social ...